Frequently Asked Questions

Find quick answers to common questions about our house plans and services

Digital Delivery

How will I receive my house plan after purchase?

After completing payment, your house plan is instantly available for download from the confirmation page and also sent via email. No shipping needed — everything is digital.

What if I don't receive the download email?

Check your spam or junk folder. If not found, log into your account under My Account → Downloads. Still missing? Contact support@firsthomeplans.com.

Can I download the plan multiple times?

Yes, your purchase includes lifetime access to the files. You can re-download them anytime from your account.

File Formats & Use

What file formats do you provide?

All plans include a print-ready PDF. Many also include editable AutoCAD (.DWG) and SketchUp (.SKP) files for professional use. Check the product description for details.

Can I build directly from these plans?

Yes — all plans are designed by professionals and meet standard building codes. However, we recommend a quick local review by an engineer to comply with county-specific regulations.

What license comes with my purchase?

Your plan includes a single-use building license allowing one construction. For multiple homes, contact us to obtain an extended license.

Customization

Can I request plan modifications?

Yes. We offer affordable modification services, such as changing room layouts, adding floors, or adjusting roof styles. Visit our Custom Plans page to start.

Do you design custom homes from scratch?

Absolutely. Share your plot details, preferred style, and budget — we'll design a unique home tailored to your needs with full architectural and structural drawings.

Can I request printed blueprints?

Yes. We can print and courier blueprints at an extra fee depending on your location. Contact us for more details.

Payment & Pricing

Do you offer construction cost estimates?

Yes, our Construction Cost Calculator helps estimate building costs for different finishes (Basic, Standard, Luxury). The figures are estimates for planning purposes only.

What payment methods do you accept?

We accept MPesa (PesaPal), PayPal, WeChat Pay, major cards (Visa, MasterCard, Amex), and Crypto (BTC, ETH, USDT).

Is payment secure?

Yes. All payments are SSL-encrypted and processed through PCI-compliant gateways. We never store your financial details.

Still Have Questions?

Our support team is ready to help you with any additional questions

Contact Support

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